This privacy policy sets out how Hawk-Woods Ltd uses and protects any information that you provide when you use this website, contact us directly, or interact with us at trade shows and events.
Hawk-Woods Ltd is committed to ensuring that your privacy is protected. Any personal information you provide will only be used in accordance with this policy and applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Hawk-Woods Ltd may update this policy from time to time by amending this page. You should check this page periodically to ensure that you are satisfied with any changes.
This policy is effective from February 2025.
Hawk-Woods Ltd
Unit 8, Fairwood, Industrial Estate, Leacon Road (off suffolk drive), Ashford, TN23 4FD
Telephone: +44 (0)1233 638715
For data protection enquiries please contact:
info@hawkwoods.com
We may collect and process the following information:
- Full name & company
- Job title
- Contact information including email address and telephone number
- Postal address where required
- Information submitted via website forms, trade show forms, competitions or surveys
- Technical information such as IP address, browser type and device information
We process personal data under the following lawful bases:
- Legitimate Interests: Responding to enquiries, providing quotations, administering competitions or raffles, and communicating with business contacts in a professional capacity.
- Contractual Necessity: Processing orders, delivering products and providing customer support.
- Consent: Sending marketing communications where you have actively opted in.
- Legal Obligation: Maintaining accounting and regulatory records where required by law.
We require this information to understand your needs and provide you with a better service, and in particular for the following purposes:
- Internal record keeping.
- Improving our products and services.
- Responding to enquiries and providing technical or sales information.
We will only send promotional emails where you have opted in to receive marketing communications, or where permitted under applicable business-to-business marketing regulations. You may withdraw your consent at any time.
If you provide your details at a trade show, exhibition or event:
- Your information will be used to respond to your enquiry or administer the competition or raffle.
- Marketing communications will only be sent where you have explicitly opted in.
- Competition or raffle entries will be deleted within [3–6 months] of the competition closing unless you have opted into marketing communications.
We retain personal data only for as long as necessary for the purposes for which it was collected.
Typical retention periods are:
- General enquiries: up to 24 months.
- Customer records: up to 6 years for accounting and compliance purposes.
- Marketing contacts: until you unsubscribe or after 3 years of inactivity.
- Competition entries: up to 6 months unless marketing consent has been provided.
If you wish to remove or check on any data we hold about you, please contact us directly by phone or email.
Under UK data protection law, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request erasure of your data in certain circumstances.
- Object to or restrict processing.
- Withdraw consent where processing is based on consent.
To exercise your rights, please contact info@hawkwoods.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to analyse visitor journeys.
Google Analytics may collect information such as IP address, geographical location, device, internet browser and operating system. This data is used for statistical purposes and does not directly identify individuals to us.
Google Analytics uses cookies to collect this information. You may disable cookies through your browser settings. Disabling cookies may prevent certain parts of the website from functioning correctly.
If you choose to join our email newsletter, the email address you submit will be processed by MailChimp, our third-party email marketing provider. MailChimp acts as a data processor on our behalf.
Your email address will remain within MailChimp's database for as long as we continue to use MailChimp's services or until you request removal from the list. You can unsubscribe at any time using the unsubscribe link contained in our emails or by contacting us directly.
Where data is transferred outside the UK, appropriate safeguards are in place to ensure it is protected.
If you are under 16 years of age, you must obtain parental consent before subscribing to our newsletter.
A cookie is a small file placed on your device to help analyse web traffic or improve your browsing experience. Cookies allow web applications to respond to you as an individual.
We use cookies for website functionality and analytics purposes. You may choose to accept or decline cookies via your browser settings. Declining cookies may affect certain website features.
For further information about the cookies we use, please see our Cookies page.
Our website may contain links to other websites. Once you leave our site, we do not have control over that website and cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. You should review the privacy policy applicable to the website in question.